Executing operations:

Buying and selling goods and products are carried out instantly (online) with the price paid in cash, K-net or credit cards.

The goods and products purchased by the Customer shall be delivered to the specified address within a reasonable period of time. It will allow the customer to inspect the product when it is delivered to him.

Delivery Service:

Product prices do not include local or international delivery fees and are displayed independently on the platform and added to the final receipt when the order is placed on the platform.

Domestic order will be delivered within 1-3 working days max.

Return the product:

1- The product return conditions of the specialized companies shall be applied.

2- The customer has the right to return the products within 14 days from the date of delivery and it must be in the same condition it was in.

3- In the event that the product is opened or used, the supplier shall be referred to, as he has the authority to accept return or exchange.

4- Bella Donna store does not bear any responsibility in the event the supplier refuses to return or exchange.

Website contact information:

1- In the event of a complaint from the customer, it is directed via WhatsApp or by sending it to the email specified for Bella Donna.

2- The complaint will not be accepted if it is submitted after a period of time estimated at (14) days starting from the date of receiving the product.

3- To help us resolve any complaints quickly and to your satisfaction, We advise you to submit the complaint on the same day specified by you on the date of the reservation or order

End :

Bella Donna may at any time unilaterally terminate this Agreement with you.

Description of services:

1- A comprehensive online store for perfumes, luxuries, cosmetics, and more.

2- Bella Donna is a commercial platform for displaying and delivering these products through the Internet.

3- The platform does not interfere in any way with the production, manufacture or preparation of any product, What you offer to customers is only to provide the ability to search and find the offered products and deliver them through the platform.

Membership:

By completing the registration process, The visitor will be converted to a registered customer.

It will allow reading the terms and conditions clearly, and fill out the customer order form,

Submit the filled information using the website and start shopping.

products :

All services offered on the platform are immediately executable (online)

the prices:

The prices displayed for the product or service on the platform are from the competent company and are specified in Kuwaiti dinars or the corresponding currencies and according to the selling price specified in each country.

Product prices do not include local or foreign delivery fees or the value of taxes if any in some countries and are added to the final detailed receipt when the order is fulfilled by the platform.

Refund Policy:

Returned purchases the amount received will be deposited into the bank account or in cash.